Almost all business blogs are written with retail or business-to-consumer
companies in mind. Much of this advice will translate to business-to-business
operations, but much of it won't. With years of experience in the cement industry, Alexander Bouri knows that
selling to another business is very different than selling to consumers and he
has assembled these three sure-fire tips to boost B2B sales:
1. Spend more time not selling – Most companies
are inundated with offers from new vendors, and that means they can feel as if
their time is being wasted. Nothing is more important to a business leader than
their time. Instead, focus on what they don't get nearly enough of: helpful
information, advice, and resources presented free of charge. In other words,
spend more time talking to potential business but don't spend all of it trying
to make a sale. There are many ways to do this, from holding monthly networking
events to offering classes, seminars, and industry news updates. Blog actively
in your industry and produce valuable resources like how-to manuals and
introductions to complex topics. Become indispensable to potential customers
long before they buy anything, and they will think of you next time they want
to place an order or invest in a service.
2. Always be ready to undercut – Business
customers are often far more price-savvy than consumers are. Good advertising
still works in the B2B world but, at the end of the day, if they can get a
better price they probably will. Use this to your advantage by being
perpetually ready to undercut the competition—even if that means making less
profit than you'd like. An easy way to do this is an introductory offer. Tell
the lead that you want them to try out your product or service to see the difference
it makes, and so you're offering them the first order or month at a special
price, with no obligation to stay on if they're not happy. Then make that price
irresistible. If you trust in your product or service to get them hooked, then
this is a small price to pay for what will likely become a long-term customer.
3. Always offer something extra – One thing that
businesses and consumers have in common is that everyone likes a freebie.
Whatever you promised to deliver, deliver a little more or throw in something
extra you know they'll have a use for.
What else do you do to boost your B2B sales figures?
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